Frequently Asked Questions

No. The Cape Farms sells strictly and exclusively produce raised on our own agricultural estate in Ado-Ekiti, Ekiti State. Every egg, catfish, broiler, pig, and live animal comes directly from our pastures and pens. We never resell third-party market goods.

Yes. Guest checkout is our default flow. You only need to provide your full name, email, Nigerian phone number, and delivery address. After completing your order, you can optionally set a password to save your profile for future purchases.

Items such as dressed chickens, catfish, and pork cuts are priced per kilogram. Since farm animals vary naturally in size, the cart displays an estimated weight and total. On dispatch day, the item is weighed on certified digital scales. If the final weight is slightly higher, a balance invoice is generated; if lower, an immediate adjustment or credit is recorded.

For live animals (goats, rams, pigs, cattle), you reserve the animal by paying a deposit percentage (30% to 50%) online via Paystack. The remaining balance is payable upon farm pickup or prior to scheduled livestock vehicle dispatch.

All payments are securely processed through Paystack in Nigerian Naira (NGN). You can pay seamlessly with debit cards (Mastercard, Visa, Verve), instant bank transfers via virtual accounts, and USSD. We do not accept cash on delivery.

Yes. An official PDF invoice is generated when you place an order or when our farm desk prepares a custom quote. Once Paystack confirms your payment, an official PDF receipt is immediately generated and emailed to you.

For custom wholesale orders, cold room storage, or abattoir services, our farm accounts desk can issue a tailored invoice sent directly to your email with a secure payment link (/pay/[token]). Clicking the link allows you to settle the invoice via Paystack in one click.

All dressed broilers, pork cuts, and chilled fish are blast frozen or chilled and packed in insulated coolers with temperature monitoring before being loaded into our dedicated logistics vehicles.

Live animals (cattle, rams, and pigs) are delivered only to zones that allow livestock transit and have appropriate unloading facilities. If your zone restricts livestock, you can choose free Farm Gate Pickup at our Ado-Ekiti estate.

Each delivery zone has a scheduled cut-off time (typically 13:00 or 14:00 the day prior to dispatch). This allows our team to harvest, dress, and pack your produce fresh at dawn on delivery day.

Under our Terms of Service, highly perishable farm goods and live animals are non-returnable once accepted. However, if an item arrives damaged, compromised in transit, or missing, report it immediately within 2 hours of delivery with photographic evidence for an instant replacement or refund.